Strategic Account Manager

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ROLE OVERVIEW:

• The Strategic Account Manager will manage relationships with key corporate customers, drive strategic partnerships, and enhance customer engagement to support IFS’s objectives. This role involves identifying growth opportunities, expanding wallet share, and promoting cross-selling of financial products to meet revenue targets.

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RESPONSIBILITIES:

• Develop and execute engagement strategies to deepen relationships and maximize revenue from strategic accounts.
• Identify new opportunities for Supply Chain Financing, Factoring, and cross-selling of other relevant financial products.
• Initiate partnerships that enhance revenue through innovative solutions and collaborations.
• Conduct regular visits and reviews for strategic accounts, ensuring high levels of satisfaction for identified strategic accounts.
• Serve as the primary contact for inquiries, issue resolution, and customer satisfaction.
• Increase SCF and factoring revenue from strategic customers.
• Drive referrals and partnerships to boost cross-sell revenue.
• Maintain high engagement and achieve strong customer satisfaction scores.

REQUIREMENTS:

• Proactive in managing accounts and identifying opportunities.
• Customer-focused, ensuring satisfaction of strategic accounts.
• Data-driven approach to strategy and performance improvement.
• Bachelor’s degree in Business, Finance, or related field.
• Proven experience in Corporate or SME banking, or similar roles in financial services.
• Knowledge of supply chain finance and factoring is advantageous.
• Strong communication, negotiation, and relationship-building skills.

Sales Acquisition Manager

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RESPONSIBILITIES:

• Provide a range of corporate financing products largely in property backed financing and factoring to a portfolio of small-medium-enterprises.
• Service and foster relationships with existing accounts to increase utilization and reduce attrition.
• Growing the revenue of your portfolio by originating new loans and maximizing utilization.
• Sourcing new prospects to onboard new borrowing SME clients.
• Conduct financial and qualitative analysis on companies.

REQUIREMENTS:

• Minimum3 to 4 years of experience in SME trade finance and property financing is required.
• Candidates with factoring experience will be preferred.
• Able to write effectively and work independently with minimal supervision.
• Good credit and financial analysis skillset.
• Strong interpersonal skills.
• Pro-active,aggressive and results-oriented.

Management Associate Program

Our Management Associate Programme (MA Programme) is a 1.5 years programme comprising of 3 six-months rotations to various departments of the Group.

We welcome fresh graduates and working professionals to join us as Management Associates (MAs). The successful candidate can expect a dedicated senior mentor throughout the span of programme.

Career interests of the MA will be duly considered for each MA’s rotation plan. At the end of 3 rotations, the Company will be in discussion with the MA to finalize a permanent placement within the Group.

WHY CHOOSE US?

As a pioneer in the industry for over 30 years, we have the core expertise and experience in SME Financing, Consumer Lending & Insurance.

Our MAs will be groomed and fast tracked to leadership or management positions. There is commitment and attention from Senior Management in terms of face time, interaction and close mentorship. We boast of a leaner and closer setting than larger corporates.

Quite commonly, MA Programmes are competitive in nature, with a natural funnel of progressive elimination. Our MA Programme is not designed that way.

Rotations, coaching, intellectual stretch, projects, and exposure opportunities are intended to enable and equip the MA for the future. We are not hiring a large number. Selection is stringent at the onset, with full commitment and resources poured into the Programme thereafter.

SELECTION PROCESS:

• Prelim Interview
• Psychometric and Personality Tests
• Panel Interview with Senior Management

EXPOSURE OPPORTUNITIES:

• SME Financing and Business Loans
• Consumer Lending
• General Insurance
• Asset Management / Registered Fund Management
• Fintech Start-ups

PERSONAL DEVELOPMENT:

You will not be trained and coached only in the areas of work. In our company culture, character development is a thing. Our future leaders must live by strong ethics and principles, and not cave under tough circumstances. The best decisions speak deep values. Our MA Programme seeks to cultivate and accentuate those values in our MAs.

Sustainability Executive

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RESPONSIBILITIES:

• Support the development and execution of the Group’s sustainability strategy and roadmap.
• Coordinate the preparation of our annual Sustainability Report in line with relevant frameworks (e.g., GRI, ISSB)
• Facilitate ESG data collection and monitor key performance indicators across business units.
• Conduct and support stakeholder engagement and materiality assessments.
• Track ESG regulatory developments (e.g. SGX sustainability reporting rules) and assess implications for the Group.
• Collaborate with internal departments to integrate ESG into business processes, product development, and risk frameworks.
• Drive staff awareness and training initiatives to embed ESG across the organization.
• Support investor queries, client RFPs, and sustainability disclosures as needed.

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REQUIREMENTS:

• A degree in sustainability, finance, environmental studies, economics, business, or a related field is helpful—but we’re equally open to candidates from diverse academic backgrounds who bring strong ESG experience and a passion for impact.
• At least 5 years of relevant experience, ideally in ESG, sustainability strategy, risk, corporate affairs, or consulting.
• Familiarity with sustainability reporting standards such as GRI, ISSB, SASB, and related disclosure regulations.
• Strong written and verbal communication skills, with the ability to simplify complex issues and engage diverse stakeholders.
• Comfortable working independently, but thrives in collaborative settings.
• Organised, thoughtful, and proactive in managing timelines and multiple workstreams.
• Candidates with certification in ESG (e.g., GRI, SASB FSA, CFA ESG, ISO 14064) & prior experience with climate risk assessment or sustainability data platforms will an added advantage

Assistant Credit Controller

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RESPONSIBILITIES:

• Assess and review credit limits for customers/factors, or apply limits from trade credit insurer/import factors, in a timely manner.
• Issue notification letters and update records in the system.
• Perform debt verification and overdue management to control risk and support funding.
• Cultivate and deepen relationships with customers for lead generation strategies.
• Handle periodic reporting and all matters related to credit insurance, such as payments for limit application fees and premiums.
• Streamline processes and be involved in system enhancements.

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REQUIREMENTS:

• At least a Diploma in Finance, Business, Accountancy or a relevant discipline.
• At least one year of experience in credit assessment and credit control management.
• Strong organizational and analytical skills, with a strong focus on risk-control.
• Enjoy communicating with customers.
• Effective interpersonal and cross-functional collaboration abilities.
• Meticulous, self-motivated, resourceful and adaptable.
• Experience and knowledge in Trade Credit Insurance and FCI’s GRIF rules are advantageous.

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Loan Officer, Consumer Lending

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RESPONSIBILITIES:

• Process and evaluate loan applications.
• Responsible for the data collection and analysis on Personal loan customers
• Analyze and evaluate the information provided by the loan applicant to determine feasibility of granting loans
• Communicates with customers for necessary information in supporting loan applications
• Presents loans proposals to Senior Management for decision making
• Executes loan contracts and explaining loan plans to customer

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REQUIREMENTS:

• Minimum Diploma or equivalent qualifications
• At least one (1) year of relevant experience
• Excellent communication skills and strong people management skills
• Outgoing Personality
• Great command of English

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