Strategic Account Manager

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ROLE OVERVIEW:

• The Strategic Account Manager will manage relationships with key corporate customers, drive strategic partnerships, and enhance customer engagement to support IFS’s objectives. This role involves identifying growth opportunities, expanding wallet share, and promoting cross-selling of financial products to meet revenue targets.

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RESPONSIBILITIES:

• Develop and execute engagement strategies to deepen relationships and maximize revenue from strategic accounts.
• Identify new opportunities for Supply Chain Financing, Factoring, and cross-selling of other relevant financial products.
• Initiate partnerships that enhance revenue through innovative solutions and collaborations.
• Conduct regular visits and reviews for strategic accounts, ensuring high levels of satisfaction for identified strategic accounts.
• Serve as the primary contact for inquiries, issue resolution, and customer satisfaction.
• Increase SCF and factoring revenue from strategic customers.
• Drive referrals and partnerships to boost cross-sell revenue.
• Maintain high engagement and achieve strong customer satisfaction scores.

REQUIREMENTS:

• Proactive in managing accounts and identifying opportunities.
• Customer-focused, ensuring satisfaction of strategic accounts.
• Data-driven approach to strategy and performance improvement.
• Bachelor’s degree in Business, Finance, or related field.
• Proven experience in Corporate or SME banking, or similar roles in financial services.
• Knowledge of supply chain finance and factoring is advantageous.
• Strong communication, negotiation, and relationship-building skills.

Sales Acquisition Manager

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RESPONSIBILITIES:

• Provide a range of corporate financing products largely in property backed financing and factoring to a portfolio of small-medium-enterprises.
• Service and foster relationships with existing accounts to increase utilization and reduce attrition.
• Growing the revenue of your portfolio by originating new loans and maximizing utilization.
• Sourcing new prospects to onboard new borrowing SME clients.
• Conduct financial and qualitative analysis on companies.

REQUIREMENTS:

• Minimum3 to 4 years of experience in SME trade finance and property financing is required.
• Candidates with factoring experience will be preferred.
• Able to write effectively and work independently with minimal supervision.
• Good credit and financial analysis skillset.
• Strong interpersonal skills.
• Pro-active,aggressive and results-oriented.

Channel Distribution & Partnership Manager (Financial Service)

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RESPONSIBILITIES:

• Strategy Development: Develop and implement channel distribution strategies to increase market share and reach new customer segments.
• Partnership Management: Identify, negotiate, and manage relationships with key partners, distributors, and resellers to enhance product distribution and sales.
• Market Analysis: Conduct market research to identify new partnership opportunities and assess the competitive landscape.
• Collaboration: Work closely with sales, marketing, and product teams to align partnership strategies with overall business objectives.
• Performance Tracking: Monitor and analyze the performance of distribution channels and partnerships, providing insights and recommendations for improvement.
• Training and Support: Develop training programs and resources for partners to ensure effective product positioning and sales techniques.
• Contract Negotiation: Negotiate terms and agreements with partners, ensuring alignment with company goals and compliance with policies.
• Reporting: Provide regular updates and reports to senior management on partnership performance, challenges, and opportunities.

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QUALIFICATIONS:

• Bachelor’s degree in Business, Marketing, or related field.
• 3-5 years of experience in channel management, business development, or partnerships in financial service industry.
• Proven track record of successfully managing and growing distribution channels.
• Strong negotiation and relationship-building skills.
• Excellent analytical skills and ability to interpret data to drive decisions.
• Familiarity with CRM tools (e.g., Salesforce) and project management software.
• Strong communication and presentation skills, both verbal and written.